Leadership & Human Skills Courses

“Communication is your ticket to success, if you pay attention and learn to do it effectively.”

An effective meeting and presentation brings a thoughtfully selected group of people together for a specific purpose, provides a forum for open discussion, and delivers a tangible result: a decision, a plan, a list of great ideas to pursue, a shared understanding of the work ahead.

Grooming plays a major role in maintaining a high self-esteem and self-confidence. It does this by influencing your appearance, which in turn affects the way you regard yourself. When your hair looks neat and beautiful, and your gel manicure is still intact, you can observe how your confidence will rise.

A respectful workplace is a safe place of employment where employees are valued, recognised, treated fairly, have clear expectations, and work harmoniously.

The most essential aspect of customer service is to always treat clients with respect.

People management strategies can make all the difference between bad, mediocre, good and great employee experience. New upgrades in the functioning of HR systems and processes have altered the nature, extent and scope of people management. That said, at the pivotal idea and aim remains to manage people better in ways that work easier, enabled and impactful.

In problem solving you identify and evaluate solution paths; in decision making you make a similar discovery and evaluation of alternatives. The crux of decision making, then, is the careful identification and evaluation of alternatives.